Sat 1st Apr
Sat 1st Apr
Sat 1st Apr
Unit 3, Lower Edgebold
Hanwood, Shrewsbury, SY5 8NY.
01743 860 621
07812 988 883
Catering Equipment Hire Service
Tipples have now expanded to offer clients a wide range of crockery, cutlery, glassware and other catering essentials. The service includes delivery, collection and cleaning, leaving you free to enjoy your event without the hassle of washing up.
How to Order:
Website: You can order online using our Shopping Cart service
E-mail: You can e-mail your order directly to us using the "Contact Us" link
Phone: You can place your order by calling 01743 860621
Before any order is confirmed in full with us, you will receive an email with an itemised quote. We must first check our availability before being able to send a quote. Once you are happy with your final quote, please contact us to confirm your order.
Delivery and Collection:
We will deliver your order on the specified day and time and collect the used items when required.
Delivery and Collection Fees are as follows:
40p per mile from our unit in Hanwood to the venue and back, often this is twice for delivery and collection.
A minimum delivery fee of £5.00 is applicable on all orders. For all orders outside of Shropshire that require delivery, a minimum order spend of £250.00 (excluding VAT, delivery/collection, and dirty return) does apply.
Additional staffing fees will apply for delivery of heavy equipment like bars and fridges.
There will be an additional charge of £10.00 for delivery/collection on a Saturday or Sunday. Please note between the months of May - September this may not be possible, and please check with Tipples beforehand.
We can deliver your hire order by a specified time, however between the months of May - September, there is an additional charge of £25.00 for this service.
If you require a delivery to be made further afield please contact us for a quote.
If you wish to cancel your linen order, this must be done no later than 48 hours prior to delivery or collection. Linen cancellations after this time will result in full payment of the order.
Once the linen has been returned, we reserve the right to charge for replacements for any missing, or badly damaged items.
The cleaning fee is 25% of the total order cost. Due to our high standards if you return the items clean then they must be well polished and have no water marks. Any items that are returned clean, however do not meet our standards and as a result must be re-washed/polished will incur a 10% fee. Linen, Heavy Equipment and Cake Stands are exempt from this fee.
For heavy equipment, we ask that the appliances are wiped down prior to being returned. Any appliances with burnt on food, sauces, or that are left in an unaccpetable manner will incur the following charges:
Oven: £20.00 + VAT
Gas Hot Cupboard, Electric Hot Cupboard, Mobile Carvery Unit: £10.00 + VAT
Oil remaining in fryer and not drained: £20.00 + VAT
To prevent these charges, we suggest to please wipe any spillages immediately.
Breakages will be charged at the standard replacement cost. This includes missing pieces, chipped and cracked items, bent pieces of cutlery as well as any other damage caused by the hirer. Broken or missing delivery boxes will also be charged at the replacement cost.
Health and Safety:
All electrical items are PAT tested each year, with all PAT Testing approved stickers affixed to all items.
All gas items are checked each year, with gas safety certificates available if required.
Please note that all hire item prices are EXCLUSIVE of VAT. We do not require a deposit of any kind to secure your catering hire booking. Once your used order has been collected Tipples will wash and count the items and send you an invoice within 5 working days, itemising your hired items and any breakages or losses where applicable. The invoice is to be paid within 30 days by either cheque, card, cash or bank transfer.
There is a minimum order value of £10.00 before any additional costs are added such as cleaning, delivery, breakages and VAT
Upon delievery or collection, the hirer will take all responsibility for the equipment and/or items and it's usage.